- Published
- Source
- Bitdefender
- Filed under
- Phishing & scams
AI chatbots are becoming a familiar part of customer service, and customers are increasingly comfortable using them. But research shows an important distinction: people are happy to use AI for routine questions, product information, or tracking orders. When they have a problem, need advice, or want someone to understand their situation, many still prefer talking to a person. For small businesses, this creates an opportunity to stand out through personal attention, flexibility, and direct commun…
Spotted a scam?
- Forward suspicious emails to report@phishing.gov.uk – the NCSC uses the reports to take scam sites down.
- Forward scam texts to 7726, free on most UK networks.
- Never share a one-time code, and check any request for money by calling a number you already trust.
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